Privacy Policy
This Privacy Policy sets out how Solvencière ("we", "us" or "our") collects and manages personal data through our online financial platform. As a provider of market analysis tools and crypto trading interfaces, we prioritize the confidentiality and security of our users in Belgium. This document provides transparency about our operational data processing while you use our services.
Categories of Data Collection
To ensure a secure and functional fintech experience, we process the following types of information:
Identification and Contact Data
Basic information such as your full name, email address, and phone number provided during account registration or support inquiries.
Verification and Profile Data
Where applicable, we collect identification documents and proof of residence to comply with internal security protocols and to mitigate fraudulent activities on the platform.
Technical Identifiers and Device Data
Automated logging of IP addresses, browser types, and device characteristics to ensure platform compatibility and security monitoring.
Usage Statistics and Trading Metadata
Logs relating to your interaction with our tools and navigation patterns on the dashboard. This information is used solely for system optimization and does not imply asset management.
Legal Bases for Processing
We process your data based on generally recognized legal grounds such as contract performance, our legitimate interest in platform security and fraud prevention, statutory retention obligations, and your explicit consent for matters such as opt-in marketing messages.
Operational Use of Data
Solvencière uses your information for onboarding, account management, authentication, and providing responsive customer service. Technical logs support us in security monitoring and system improvement. Marketing communications occur solely based on your preferences; you can adjust your settings at any time via your account.
Data Sharing and International Transfer
We do not sell user data. Information may be shared with specific categories of processors, such as cloud hosting, analytical partners, and verification services. For transfers outside the EEA, we implement general safeguards to ensure a level of protection consistent with Belgian privacy expectations.
Security and Retention Periods
We implement reasonable technical and organizational measures to secure your data, although no method offers absolute guarantees. Data is retained as long as necessary for service provision, dispute resolution, or statutory retention periods.
Your Rights and Request Procedure
In accordance with privacy legislation, you have the right to access, correct, and delete your data. To submit a request, please contact our support team. We conduct identity verification for every privacy request to ensure the security of your account.
Updates to this Policy
Changes to this policy will be communicated via platform notifications or email.
Last updated: March 19, 2026